Consultants

Associate Suppliers

Consultants

PitonsAnalyticsPlus (PAP) is a new start-up data analytics and business transformation consultancy consisting of Strategists, Data Scientists, Human Resource, Knowledge, Marketers, and Finance professionals who can assist enterprises to take full advantage of their customer voice by translating these largely untapped assets into meaningful information, knowledge, visually appealing reports and insights. We are also able to draw upon a range of deep experiences and expertise across tourism, hospitality, leisure organisations dealing with data analytics and business transformation challenges.

Since customer data are fragmented across numerous platforms, many organisations are unsure how they should derive the most value from their data. This makes it a significant challenge for Independent Museums of all types and sizes to extract in-depth meaning, and insight to grow revenue and drive strategic performance.

We are now in an age where it truly matters to see the world through the eyes of your customers. Independent Museums are no exception and customer review data should be monitored both in terms of sentiment (reviewer scores) and full text polarity analysis of written reviews (with 0 meaning very negative and 1 extremely positive comments). Such insights will help Independent Museums identify customer gain and pain points, and identify those latent pain areas, which exist in a hidden form, and if left unattended will adversely affect the customer experience.

Consultants

Since our establishment in 2008, DC Research has developed a national reputation for providing high-quality research across the museums, heritage and cultural sectors. Our Director – Dr Stephen Connolly – has 25 years research experience, and over the last decade we have developed a strong portfolio of museum sector research, evaluation, advocacy support, funding and strategic support, and economic and social impact studies.

We have supported a wide range of museums in various ways, including making the case for funding, evaluating the impact of projects and activities, evidencing the economic and social contribution to local and national economies, researching the impact of admissions charging and other initiatives, and providing strategic and organisational support.

Contact us: www.dcresearch.co.uk

Consultants

Bryn Jones Associates specialise in helping museums, heritage and cultural attractions be more sustainable. We work with client teams, staff, trustees and volunteers to develop realistic and achievable business plans, sustainability reports, commercial and operations reviews which are customer experience focused and identify the true income potential. BJA work with teams to ensure that any planned developments and changes can achieve the income potential and deliver an exceptional customer experience. We provide interim management support to turn around existing operations and be more sustainable, to bring about cultural change and to set up new developments and operations. If you would like more information, please email bryn@brynjonesassociates.com and visit our website: www.brynjonesassociates.com.

Consultants

Marge is a well-respected cultural consultant, professional facilitator and trainer. A specialist in evaluation, she is a Member of the Market Research Society and was previously voted one of the 50 best freelancers in the UK by national marketing magazine, The Drum.

Since launching her own consultancy in 2008, she has worked with a range of museums, galleries, libraries and archives across the UK including Manchester Museum, Leeds Libraries, Scottish Book Trust, St Helens Libraries, Manchester International Festival, London Transport Museum, Whitworth Art Gallery, Cheshire Archives, and Fountains Abbey (National Trust, Ripon).

She is a Fellow of the Institute of Training and Occupational Learning, as well as a Member of the International Association of Facilitators.

Consultants

I am a consultant providing a bespoke service that finds innovative and outcome focused ways of working with museums, heritage, and cultural organisations, helping them to become more resilient and successful. We use a research, evidence based approach to deliver successful projects for our clients and can help with governance reviews; strategic and business development; research; project and programme evaluation, impact assessments; organisational reviews, workforce development, skills analyses and CPD; workshop and away day facilitation; and partnership development. I have secured funding for clients from HLF and ACE and work closely with museum and heritage sector support organisations.

Consultants

We have a long track record of successful fundraising in the heritage and arts sectors. We are pleased to help organisations from their earliest thoughts on fundraising through developing strategy, writing bids, managing campaigns and ensuring strong donor relationships for the future. Find out more about us and get in touch via our website.

Consultants

Eglingtoun Consulting Ltd is based in Fife, Scotland. Our background is in heritage management. We specialize in applying many years of senior experience in the fields of natural and built/cultural heritage to your situation. We can help with: new ideas analysis and development; new business planning, modelling and testing; business reshaping, consolidation and realigning to cope with changing operating environments and changing circumstances; change management; team-building and organizational refresh; ecological survey work; access audits; project management; interpretative planning in a heritage context; and grant applications - viability assessment, development and delivery.

Consultants

The Artelia project and cost management team have a deep understanding of the practical elements of funding, business cases, design, construction, maintenance and management of museums, gallery and cultural development projects. Artelia have helped organisations secure over £100 million of Heritage Lottery Funding over the past ten years and have a 100% success rate in achieving Round 2 HLF funding. Steve Prowse and Simon Cash who head up the team are both HLF Mentors.

Trade and Consultant Suppliers

Hilary McGowan
Consultants

Governance, Resilience, Sustainability, Succession Planning. Not sure what to do for the best? Call me, I can help you. Resilience workshops, strategic planning, governance advice from one of the UK’s leading authorities. Over 35 years’ experience managing and developing, sorting out and turning round. In 20 years as a consultant I’ve worked with over 100 organisations. Known for innovative thinking, imaginative but practical solutions. My mission is to leave you feeling positive and resilient.

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Colin Mulberg Consulting
Consultants

Improving the visitor experience. We have over 20 years’ practice in improving the visitor experience, whatever the task or budget. We can help throughout a project or with specific stages: Auditing existing venues; Increasing sales/visits; Defining vision and concept; Developing the visitor offer; Creating content and Applying for funding.

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Stephen Feber Ltd
Consultants

Interpretation and development services for museums. “It’s been an outstanding success; beautiful, evocative and moving. It more than fulfilled the brief. Stephen and the team did a fantastic job” – Jon Carter, Director, jersey Heritage: The Story of jersey, a film by SFL. Other clients include: BBC, National Trust, Science Museum Group, Historic Royal Palaces, RAF Museum, Imperial War Museums, Luton Culture, Cornwall Council, Black Country Living Museum. Call me for a chat – I can help you with any stage of your creative or business project.

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Julia Holberry Associates
Consultants

We specialise in supporting your Heritage Lottery Fund bid. We develop and write: Activity plans; Volunteering plans; Training plans; Business plans; and Options appraisals and feasibility studies. We celebrated four HLF bid successes in the last year.

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Simon Davies
Consultants

Museum consultant and freelance curator. Practical down-to-earth curatorial support for projects of all sizes, including Accreditation applications and returns; Forward planning and organisational development, Collections management and emergency planning; project management and Training in all the above. 29 years’ experience including supporting museums in AMC and Renaissance roles. E-Mail: sdavies385@btinternet.com

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Retail Thinking
Consultants

Over 20 years retail management experience in the high street and heritage sectors.

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