Suppliers Directory

The Artelia team sponsors of the AIM Conference
The Artelia team sponsors of the AIM Conference
Sam and Andy from Absolute Museum & Gallery Products at AIM social event
Sam and Andy from Absolute Museum & Gallery Products at AIM social event
The Hayes Parsons team at AIM Conference 2017
The Hayes Parsons team at AIM Conference 2017

For Museums

This page showcases both AIM Associate Suppliers, and suppliers that advertise in the AIM Bulletin and has been created to provide museums and heritage organisations with a handy directory of services.

If you are looking for a product or service for your museum, either scroll through the list of reputable suppliers below, or click on your chosen category from the menu at the right side of this page.

For Businesses

Private businesses and independent consultants that work in the heritage sector are welcome to apply for AIM membership either as supplier members or Associate Suppliers.

AIM membership can help your business to succeed by allowing you to become part of a thriving network of museums, heritage sites and galleries across the UK and by offering you discounted rates on a range of AIM events and services.

You can find out more at the Join AIM for individual suppliers page.

Our Associate Supplier members are also entitled to:

  • A free listing on this website with company logo
  • Access to our database of museum members
  • Priority booking for the annual conference trade show
  • Place the AIM logo on their own webpage

Joining AIM is easy – and could help your business reach your core customers, as Steve Prowse, Head of Project Delivery at AIM Associate Suppliers Artelia explains:

“Being an AIM Associate Member creates an ongoing presence for us with AIM members, reinforced by our Conference sponsorship. It has led to several opportunities for new work and enables us to share learning and experience with the membership.  It’s a targeted way for us to reach potential heritage customers that we might otherwise not have access to.”

Becoming an AIM supplier member can increase your visibility across the museum sector too. James Woollam, Managing Director at Hayes Parsons Insurance Brokers says:

“Hayes Parsons Insurance Brokers has been a member of AIM for a number of years.  As an independent business ourselves, we understand the challenges faced by AIM members and actively look to support fellow independents.  Being a member of AIM allows us to do this through events such as sponsorship of the annual conference as well as keeping abreast of sector news and trends. We insure a number of well-known museums and venues across the UK, many of whom are also AIM members, and we have significantly increased our client base thanks in large part to our association with AIM. The AIM team are incredibly supportive of their associate members and I would strongly recommend AIM membership to any organisation wishing to be more involved in the museums sector.”  

If you would like more information about becoming an AIM Associate Supplier and the benefits associated with this membership, please download the AIM Membership leaflet or contact Sassy Hicks, or if you prefer a phone call to discuss Associate Membership, please call 01495 774127.

Download AIM Membership leaflet

To advertise in the bi-monthly AIM Bulletin, which is sent directly to all AIM members, please download the price list for 2017.

Download the 2017 price list

Associate Suppliers

Consultants

Perrett Laver is an international executive search firm advising on leadership across the cultural, educational, non-profit, research and healthcare sectors in over 50 countries worldwide. We identify outstanding leaders for organisations that collectively are solving the world’s biggest challenges and are having extraordinary impact in society as a whole. We support recruitment to Chief Executive, executive, and Chair and trustee-level posts across wide variety of national and regional museums, galleries and performing arts companies, alongside educational and charitable organisations and foundations that support the development and promotion of the arts, cultural and heritage sector. We are personally passionate about, and deeply committed to, supporting the sector at a time of uncertainty and rapid change, as organisations face issues of funding, engagement, diversity, governance and the appropriate use of digital technologies. Alongside specialist and curatorial searches, we have a strong track record of utilising our extensive networks across the wider private and non-profit arenas to support successful cross-sectoral appointments to professional service leadership posts. Our commitment to diversity is market-leading, and we bring our deep knowledge of this sector, and more widely, to help identify and secure the most exciting leaders for our clients, wherever they might be located.

Insurance

Circle is a Chartered independent insurance broker, specialising in providing bespoke insurance solutions to the museum and visitor attraction sector. With a team of skilled, experienced professionals and a network of offices throughout the UK (including representation at Lloyd's of London), we are ideally placed to meet your insurance requirements.

Memorabilia

Located in Cambridge, United Kingdom, Kudos Memorabilia is a supplier and curator of prestigious hand-picked collectibles from the worlds of film, music, sport and popular culture, including fine-art prints, costumes, props and memorabilia. We are devoted to rare and authentic pieces and strive to preserve iconic memorabilia that will timelessly hold a place in history. All pieces in the Kudos Memorabilia portfolio have been acquired from respected primary sources, which are individuals or companies that have sourced items directly from production companies, prop houses, costume designers, estates or elite private collections. We confidently acquire works and collectibles from only the most reliable and respected entities, and we trust you will appreciate the high quality and variety of the iconic articles on offer. We look forward to working with you…

Consultants

Eglingtoun Consulting Ltd is based in Fife, Scotland. Our background is in heritage management. We specialize in applying many years of senior experience in the fields of natural and built/cultural heritage to your situation. We can help with: new ideas analysis and development; new business planning, modelling and testing; business reshaping, consolidation and realigning to cope with changing operating environments and changing circumstances; change management; team-building and organizational refresh; ecological survey work; access audits; project management; interpretative planning in a heritage context; and grant applications - viability assessment, development and delivery.

Design

Jarrold Publishing is a specialist heritage publisher, leading the way in high-quality design, beautiful photography, confident editorial, exquisite illustration, and reliable and affordable print services. We understand that a successful guidebook increases revenue, encourages additional visitors, and promotes and extends the reach of your brand. We work with hundreds of historic houses, gardens, museums, galleries, and cathedrals to develop initial ideas and turn them into bold and beautiful publications that visitors want to buy.

Design

Design Culture are a digital and brand design agency that believes design should do more than look great and grab attention. It should change minds, inspire action, and impact society for the better. Our clients are organisations creating positive change, like museums, charities, hospitals and cultural organisations. We help them to tell their story: who they are, what they do and why it matters. If you’d like to know more about our approach to strategy, brand, design and digital please get in touch.

Retail

For nearly a decade, Star Editions has been working with the Museum and Heritage sector to create bespoke gift ranges across over 40 different product types. From Mugs and Magnets to Coasters and Cushions, Star Editions can help you create your own premium gift range with ease. Low minimum orders, fast turnaround, award-winning creative and all made in the UK, make Star Editions' offering unique and extremely flexible to your retail needs. Star Editions work with many of AIM's members and their full bespoke client list is a real who's who in both Retail and the Heritage sectors.

Retail

Over 35 years of experience dealing with the importing and overprinting of gifts, souvenirs and retail products. We have worked with just about every major, mid-size and niche attraction across the UK providing gifts and mementos to the destination’s shops. Our souvenirs raise much-needed revenue for each attraction and merchandise teams rely on Carole to deliver quality ranges with optimum ‘sell-through capability’. Carole souvenirs are synonymous with the impulse purchase as young and old alike are about to head home from their visit. We’re undisputed market leaders and continue to delight happy customers with happy souvenirs!

Consultants

I am a museums and cultural consultant, specialising in helping organisations become more resilient through audience development, improved programming, evaluation, and income generation. I can help with: audience development and interpretation strategy; audience and stakeholder consultation; activity planning; evaluation; funding applications; and future visioning. I also provide bespoke training. Get in touch on laura@lauracrossley.com

Consultants

The Artelia project and cost management team have a deep understanding of the practical elements of funding, business cases, design, construction, maintenance and management of museums, gallery and cultural development projects. Artelia have helped organisations secure over £100 million of Heritage Lottery Funding over the past ten years and have a 100% success rate in achieving Round 2 HLF funding. Steve Prowse and Simon Cash who head up the team are both HLF Mentors.

Exhibition Display & Storage Systems

Absolute has built a reputation for innovative, high-specification solutions for museums, galleries and displays around the world – designed and manufactured in Britain. Go online to discover our full range of beautifully engineered products that are subtle but strong and sympathetic to your space. Discover the world’s strongest picture hanging systems and beautifully discreet caption holders and signage that help tell your story. Speak to us about your next project.

Insurance

Hayes Parsons Insurance Brokers (formally known as EIS) is an independent insurance broker and risk management advisor. As a museum or visitor attraction, you may need to insure listed buildings, specialist artefacts and fine art, historic vessels, or have a requirement to insure against high retentions under the Government Indemnity Scheme. These are topics we are familiar with and our team of insurance professionals are on hand to provide you with the right insurance and risk management advice when you need it.

Retail

Gateway Ticketing Systems is the world’s leading provider of integrated visitor management solutions for museums and galleries; heritage attractions and historic houses; zoos and gardens and theme parks and events. We support our customers with all aspects of their visitors’ journeys from ticketing & admission control, food & beverage, events management to CRM & fundraising strategies and reporting. Contact us to discuss your specific needs.

Insurance

Hallett Independent specialise in arranging insurances for museums. We are actively involved in the museums sector as trustees and patrons and so understand the financial pressures and work especially hard to negotiate reduced premiums in what is a highly competitive environment. Our support extends to selected sponsorships, free advice and lectures to museums large and small across the UK. We welcome all enquiries.

Visitor Analysis

CountWise is the go-to Technology and Business Intelligence Company, providing people-traffic based solutions to both private and public entities. CountWise solutions and services address the full range of traffic monitoring challenges with unparalleled accuracy and reliability. Partnering with CountWise, businesses are able to improve their operations, increase conversion ratios, optimise staffing, improve customer service, and objectively measure marketing strategy effectiveness.

Retail

Vennersys, a member of Christie Group plc, has over 25 years’ experience delivering ticketing & EPoS solutions to a variety of leading visitor attractions. UK based, we strive to provide world class software and service solutions. Our solution, Venpos is a powerful multi-channel software suite that enables users to manage all aspects of their operations from admissions to marketing; physical and online. VENPoS modules include but are not limited to: Admissions, GiftAid, Memberships, Campaign and Stock Management

Fundraising & Marketing

Development Partners specialise in fundraising for heritage and cultural organisations. From strategic advice and campaign management to communications and bid-writing, the Development Partners team works with Trustees, staff and volunteers to give organisations the best chance of success. To find out more, please visit their website at www.development-partners.co.uk

Trade and Consultant Suppliers

The Way Design
Design

Brand, design and interpretation for people and places. Brand development: strategy, vision and purpose, identity creation and management. Brand delivery: Joined-up comms online, in print, interpretation and wayfinding. We unearth and share your story to inspire action and engage your audiences.

Get in Touch
Gemini Data Loggers (Tinytag)
Conservation Supplies

Tinytag temperature and relative humidity data loggers accurately monitor conditions that can affect materials on display and in storage, and also in historic buildings/sites. They can play a key role in conservation by helping to maintain a stable environment. Tinytags are easy to use, cost-effective and unobtrusive. Stand-alone loggers are left to record and data is downloaded to a PC using a USB connection. In sites requiring remote data access or multiple monitoring points, the Tinytag Radio Data Logging system is an ideal solution, gathering data automatically using wireless communications for viewing on a PC, across a LAN, or remotely across the internet.

Get in Touch
ACE (Association for Cultural Enterprises)
Retail

Unlock your commercial potential. Join our network of 2,500+ professionals and grow your income from retail, publishing, catering and venue hire. Exclusive offer – join now to claim a free ACE Study Day – email quoting AIM17: events@acenterprises.org.uk

Get in Touch
Hilary McGowan
Consultants

Governance, Resilience, Sustainability, Succession Planning. Not sure what to do for the best? Call me, I can help you. Resilience workshops, strategic planning, governance advice from one of the UK’s leading authorities. Over 35 years’ experience managing and developing, sorting out and turning round. In 20 years as a consultant I’ve worked with over 100 organisations. Known for innovative thinking, imaginative but practical solutions. My mission is to leave you feeling positive and resilient.

Get in Touch
Lendlease Consulting Arts & Heritage Project Management Services
Consultants

Arts & heritage project management services, for every stage of the project life-cycle – from inception to completion

Get in Touch
Julie Cullen Catering Consultancy and Training for Museums & Heritage
Audio Visual

Over 20 years’ experience of catering management in the heritage and wider hospitality sectors. We believe that in addition to delivery of profit to the site, a museum catering facility should also enhance the visitor experience and have synergy with the organisations’ core mission. Whether you are planning a new facility or have a well-established one we can help to maximise profitability and customer satisfaction. No fee on-site appraisal available.

Get in Touch
Colin Mulberg Consulting
Consultants

Improving the visitor experience. We have over 20 years’ practice in improving the visitor experience, whatever the task or budget. We can help throughout a project or with specific stages: Auditing existing venues; Increasing sales/visits; Defining vision and concept; Developing the visitor offer; Creating content and Applying for funding.

Get in Touch
Stephen Feber Ltd
Consultants

Interpretation and development services for museums. “It’s been an outstanding success; beautiful, evocative and moving. It more than fulfilled the brief. Stephen and the team did a fantastic job” – Jon Carter, Director, jersey Heritage: The Story of jersey, a film by SFL. Other clients include: BBC, National Trust, Science Museum Group, Historic Royal Palaces, RAF Museum, Imperial War Museums, Luton Culture, Cornwall Council, Black Country Living Museum. Call me for a chat – I can help you with any stage of your creative or business project.

Get in Touch
Julia Holberry Associates
Consultants

We specialise in supporting your Heritage Lottery Fund bid. We develop and write: Activity plans; Volunteering plans; Training plans; Business plans; and Options appraisals and feasibility studies. We celebrated eight HLF bid successes in the last year.

Get in Touch
Simon Davies
Consultants

Museum consultant and freelance curator. Practical down-to-earth curatorial support for projects of all sizes, including Accreditation applications and returns; Forward planning and organisational development, Collections management and emergency planning; project management and Training in all the above. 29 years’ experience including supporting museums in AMC and Renaissance roles. E-Mail: sdavies385@btinternet.com

GAIN Retail Solutions
Consultants

Retail development specialists offering affordable solutions to enhance the visitor experience, develop income, generate profit and deliver excellent retail service and standards. Specialising in: retail consultancy, retail training and development, product sourcing and development, graphic design solutions – branding, logos, store design.

Get in Touch
Retail Thinking
Consultants

Over 20 years retail management experience in the high street and heritage sectors.

Get in Touch
Museums + Heritage Show & Awards
Interactives

As the UK's leading industry event, The Museums + Heritage Show & Awards on 17 + 18 May 2017 brings together the latest products and services available, all under one roof at one time and is a must do for anyone working in museums, galleries, heritage or other cultural visitor attractions. It's the only sector event which offers free access to an extensive programme of seminars on hot button topics plus the very latest in new technologies, innovations and market insight. 17 + 18 May 2017, West Hall, Olympia, London

Get in Touch
People from the Past
Interactives

Historic entertainment and education services. Costumed historic figures who bring history to life at special events in your museum, making a day your visitors will always remember

Blackwall Green
Insurance

Brokers specialising in insurance for museums and galleries

Get in Touch
R[cases] Ltd
Exhibition Display & Storage Systems

Reier showcases are cutting edge, museum grade, quality showcases. Manufactured with the highest quality materials. Reier showcases are designed to last several decades.

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Jigsaw Design & Publishing
Design

The guidebook specialist. Jigsaw has over 20 years’ experience in designing and publishing guidebooks, brochures, leaflets, calendars and stationery within the heritage market. Our talented team of photographers, editors and designers work from our two offices (Exeter and Norwich) to manage the entire process from concept to delivery. We can also help with point of sale materials and provide advice on the best ways to sell and advertise your printed products.

Get in Touch
Smith and Jones Design Consultants
Design

Museum and exhibition design. Visitor and heritage centre design. Permanent gallery displays. Interactive displays. Heritage site interpretation. Temporary events and exhibitions. Educational hands-on activities. Outdoor interpretation and signage.

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Event Communications Ltd
Design

Europe’s award-winning and largest creative design group specialising in museum and visitor attraction design – pushing the boundaries of existing practice and exploring new ways to interpret, present and connect with audiences. More than 170 major projects around the world.

Get in Touch
PEL – Preservation Equipment Ltd
Conservation Supplies

Europe’s largest collection of conservation and archival supplies, now available online.

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Ian Clark Restoration
Conservation

Award-winning accredited conservation company. Flexible and uniquely structured, combining heritage engineering with industrial and architectural conservation. Has an established profile and over 30 years’ experience within the museum and heritage sector. Practical collection care and industrial heritage consultancy.

Get in Touch
blackbox AV
Audio Visual

The Interpretation Shop. Interpretation made easy. Self-contained, pre-built, simple solutions ideal for small and large museums: available online now! Audio players, video players, interactive kiosks, sound stores, speakers, indoor, outdoor, buttons, specialist screens, tour guides, audio signs, headphones, handsets www.interpretationshop.co.uk

Get in Touch
ACE (Association for Cultural Enterprises)
Retail

ACE Convention & Trade Show 14/15 March 2017 The UK’s largest heritage retail trade show. Free entry. Over 80 specialist suppliers. Topical seminar programme. Best Product Awards. Network with top UK heritage experts

Get in Touch
AIM VisitorVerdict
Visitor Analysis

Understand your visitors better. Join the UK’s No. 1 low cost visitor survey and benchmarking service for small and medium visitor attractions. Discover the seven advantages of using VisitorVerdict and join by contacting our website

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VisiTrak Capacity Management System
Visitor Analysis

Automated visitor counting, reporting and analysis, targets and trends

Get in Touch
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