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Reopening Checklist – Plan
Once you have formulated a business model for reopening you can start to put a reopening plan together.
a. Form a working group with people taking responsibility for different areas of operation e.g. front of house, collections, visitor experience, education, maintenance etc.
b. The plan should be based on risk assessments of each area of activity, the mitigation put in place (e.g. how to manage visitor numbers) and include detail of the resources (e.g. people, costs, adaptions, training, time) to implement them.
c. The plan should include an action list to make changes needed – starting with preparing the building for reopening (see Section 6 of the Guidelines for ideas.)
d. A timeline for reopening, considering staff and volunteer availability, time for training (especially if staff and volunteers need to be ready for revised roles and new procedures), building adaptions and new procedures and systems (e.g. contactless payments, enhanced cleaning of high use surfaces). This will need to be used to inform ending or adapting any current furlough arrangements for staff.
e.The cost of implementing the plan should be reflected in your revised budgets and cashflow.
f. Test the reopening plans.
g. Be ready to review on an ongoing basis based on staff, volunteer and visitor feedback. This will be a learning process for everyone and requires effective communications.
h. You may need to lockdown again at short notice so remember to include steps for this possibility in your plan.