New Covid restrictions and museums

Today the UK Government introduced a range of new restrictions and strengthened existing measures to reduce the spread of Covid. Colleagues at NMDC are currently in the process of both updating sector guidance to reflect these latest updates, and seeking related clarifications. We’ve outlined the key changes below and will continue to share updates via the usual channels.

Face Coverings
Face coverings are now mandatory for customers and staff in indoor hospitality (except when seated at a table to eat or drink) and for staff in retail settings – this includes restaurants, cafes and shops within museums. There is also a legal requirement to remind customers of the need to wear face coverings where they are already required, unless exempt, through e.g. prominent signage and/or verbal reminders. 

NHS Test and Trace
It is now mandatory for museums and galleries

• to have a system to collect NHS Test and Trace data
• to ask customers and visitors to provide these details
• to retain these details for 21 days.

Museums and galleries must display an official NHS QR code poster – which can be downloaded to display as a poster in your venue. Using the NHS COVID-19 App customers and visitors will be able to scan the QR code as an optional alternative to providing contact details.

Test and Trace and museum cafés and restaurants
Hospitality venues, including cafés and restaurants in museums, are required to refuse entry to those who do not provide relevant Test and Trace contact details, or check in with the NHS app. Visitors can be admitted if at least one of the group provides contact details and agrees to be the ‘lead member’, or all of the group check in using the app.

Click here to create your downloadable QR code poster>>

You can also download and print Test and Trace explainer posters for use on site here>>

Further UK Government Guidance on Test and Trace is available here>>

Rule of 6
There is a legal requirement to ensure compliance with the rule of six and ensure appropriate social distancing through signage, layout, ventilation and entry numbers management.

Hospitality – Cafes and restaurants within museums and galleries
Food or drink for consumption on the premises can only be served to customers sitting at a table. Businesses selling food or drink, cafes, and restaurants within museums and galleries must close at 10pm.