Get in touch with AIM by phone or email
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Who we are
Association of Independent Museums (AIM)
PO Box 181
We are a Charity Registered in England No: 1082215, registered company number 1350939.
What information do we collect about you?
We collect the personal data that you may volunteer as part of joining AIM, registering interest in our programmes, booking for events, e-newsletter sign ups, grant applications, donations, surveys and job or volunteering applications.
Personal information we collect may include:
We will also collect and hold information about any contact you have with us as a member, when making an enquiry or using our services, which may consist of details of:
When we ask you to provide your personal information we will let you know why we are asking, and how we will use your data, by directing you towards this notice.
What we do with your information
Depending on your relationship with AIM, and the preferences you have indicated,
data we hold may be used by us for the following purposes:
You can opt out of any / all of our communications at any point simply by contacting firstname.lastname@example.org
Membership communications that we deem necessary to fulfil our contractual obligations to you include the dispatch of renewal reminders, Gift Aid and Direct Debit confirmations and advanced notices, thank you letters and querying returned mail or bounced Direct Debit payments.
How we update your information
We continuously review records of supporters to ensure our data is as accurate as possible. We may consult alternative sources in order undertake these checks, such as:
Charity Finance Group
AIM members are automatically entitled to free associate membership of the Charity Finance Group (CFG). AIM thus confirms your AIM membership to the Charity Finance Group on enquiry.
AIM works with data processors who carry out work on our behalf. Examples of such data processors would be mailing houses for the sending of our Bulletin magazine, bulk email distribution services. Any such companies are acting as approved data processors for AIM, and we retain full responsibility for your personal data. Data processors will act only on our instructions.
We may occasionally need to transfer your personal information overseas, for instance to our bulk email distributor. We are required to ensure any transfers of data will be done securely in accordance with best practice and the General Data Protection Regulations.
The personal contact details you give us when attending an event may be shared with other delegates at the event, but at the point of booking you will have the opportunity to opt out of having your details shared in this way.
Your personal data will never be sold or passed to any third party for any other purpose.
How we keep your information secure
All our employees and data processors, who have access to, and are associated with the processing of personal data, are legally obliged to respect the confidentiality of our members and supporters personal data.
How can I access the information about me, and correction of information?
You can ask us if we are keeping any personal data about you and you can also request to receive a copy of that personal data – this is called a Subject Access Request.
To make a Subject Access Request you will need to provide adequate proof of identity such as a copy of your passport, birth certificate or driving licence before your request can be processed.
Please try to be as clear as possible about the information you are seeking.
Once we have received your Subject Access Request, the agreed fee and proof of identity, you will receive a response from us within one month and you will be able to get copies of any information we hold on you. However, exemptions to disclosure may apply in some circumstances.
Subject Access Requests should be sent to:
PO Box 181
At any time you may request that we delete or correct your personal information. If you wish to correct any information on you held by AIM, simply contact email@example.com
In order to make the AIM website easier to use and improve our service, we sometimes place small amounts of information on your computer. These are known as cookies and they are used by most major websites. You can find out more about use of AIM website cookies here.
Changes to our privacy notice
We review our privacy notice every two years and may make changes time to time. Any changes made will be posted to this page, and will apply from the time we post them. This privacy notice was last changed on 30 December 2019.
How to contact us
Email firstname.lastname@example.org or write to us at
PO Box 181