Trade Suppliers

Suppliers of products and services to independent museums can advertise here as well as in the AIM Bulletin.  For further information contact the Editor, Diana Zeuner on 01730 812419, Click here for Advertising Rates

Audio Visual

blackbox AV
13 Mardon Park,
Central Avenue,
Baglan, Port Talbot
SA12 7DJ
Tel: 01639 767007

The Interpretation Shop. Interpretation made easy. Self-contained, pre-built, simple solutions ideal for small and large museums: available online now! Audio players, video players, interactive kiosks, sound stores, speakers, indoor, outdoor, buttons, specialist screens, tour guides, audio signs, headphones, handsets
Web Site:


Ian Clark Restoration
Contact: Ian Clark,
1 Railway Cottages
Old Station Road
Itchen Abbas , Winchester
SO21 1BA
Tel: +44 (0) 1962 779495
Fax:Mobile +44 (0) 7836 536932

Award-winning accredited conservation company. Flexible and uniquely structured, combining heritage engineering with industrial and architectural conservation. Has an established profile and over 30 years’ experience within the museum and heritage sector. Practical collection care and industrial heritage consultancy.
Web Site:

Conservation Supplies

PEL – Preservation Equipment Ltd
Vinces Road
IP22 4HQ
Tel: 01379 647400

Europe’s largest collection of conservation and archival supplies, now available online.
Web Site:


Event Communications Ltd
Contact: Isabelle Kelly,
India House
45 Curlew Street
Tel: 0207 378 9900

Europe’s award-winning and largest creative design group specialising in museum and visitor attraction design – pushing the boundaries of existing practice and exploring new ways to interpret, present and connect with audiences. More than 170 major projects around the world.
Web Site:
Brennan Design
Contact: Dennis Brennan,
19 Quintin Avenue
SW20 8LD
Tel: 020 8543 1884

Quality interpretative designing and implementation service: feasibility studies, theme research, concept development, planning/detail design. Innovative, award-winning schemes which captivate the visitor without losing the integrity of the subject.
Web Site:
Smith and Jones Design Consultants
Contact: Chris Jones,
Spike Island
133 Cumberland Road
Tel: 01173251515

Museum and exhibition design. Visitor and heritage centre design. Permanent gallery displays. Interactive displays. Heritage site interpretation. Temporary events and exhibitions. Educational hands-on activities. Outdoor interpretation and signage.
Web Site:
Jigsaw Design & Publishing
Contact: Malcolm Crampton,
Tel: +44 (0)1603 763300/07710 595892

The guidebook specialist. Jigsaw has over 20 years’ experience in designing and publishing guidebooks, brochures, leaflets, calendars and stationery within the heritage market. Our talented team of photographers, editors and designers work from our two offices (Exeter and Norwich) to manage the entire process from concept to delivery. We can also help with point of sale materials and provide advice on the best ways to sell and advertise your printed products.
Web Site:

Exhibition Display & Storage Systems

Andy  Milne
Andy Milne
Absolute Museum & Gallery Products Ltd
Contact: Andy Milne, Head of Marketing
Tel: 01769 572 389

High quality solutions to display, explain and protect artworks and guide visitors. Absolute has built a reputation for innovative, high-specification solutions for museums, galleries and displays around the world – designed and manufactured in Britain. Go online to discover our full range of beautifully engineered products that are subtle but strong and sympathetic to your space. Discover the world’s strongest picture hanging systems and beautifully discreet caption holders and signage that help tell your story. The Absolute Freestanding Barrier is recognised the world over as the industry standard for elegant art protection barriers and our queuing barriers blend beautifully with the museum and gallery environment to smooth visitor flows. Speak to us about your next project
Web Site:
R[cases] Ltd
Contact: Lutz Hartmann,
Vanguard Business Centre
Alperton Lane
Tel: +44 7809 760546

Reier showcases are cutting edge, museum grade, quality showcases. Manufactured with the highest quality materials. Reier showcases are designed to last several decades.
Web Site:

Fundraising & Marketing

Development Partners
Oxford, London, Leeds
30 Bankside Court
Tel: 01869 351451

Extensive experience of raising funds and developing income streams for cultural, heritage and educational organisations. Tailor-made solutions for small heritage attractions to award-winning national museums.
Web Site:


Blackwall Green
Contact: Robert Hepburne-Scott, Blackwall Green
The Walbrook Building
25 Walbrook
Tel: 020 7234 4307

Brokers specialising in insurance for museums and galleries.
Web Site:
Castleacre Insurance
Contact: Hugo Johnsen,

Tel: 01787 211155

Castleacre is a specialist heritage insurance broker. We advise museums on how to protect themselves against a wide range of risks and arrange tailored insurance to meet the specific requirements of individual institutions. Museums Seminar 2017 – Acquire and Inspire: How the cultural gifts and acceptance in lieu schemes can benefit your museum. Wednesday 15 February 2017 at Bowes Museum, Barnard Castle, Co Durham DL12 8NP. Contact Chantal Haddon on +44 (0)1787 211155, email £50 per person; 10% discount for AIM members - £45.
Web Site:

Hayes Parsons Insurance Brokers (formally known as EIS)
Tel: 0117 929 9381

Hayes Parsons Insurance Brokers (formally known as EIS) is an independent insurance broker and risk management advisor. Our clients include some of the country's leading museums and attractions; our specialist team has the experience to understand your unique requirements, ensuring suitable insurance protection whilst helping you create a sustainable risk management programme. As a museum or visitor attraction, you may need to insure listed buildings, specialist artefacts and fine art, historic vessels, or have a requirement to insure against high retentions under the Government Indemnity Scheme. These are topics we are familiar with and our team of insurance professionals are on hand to provide you with the right insurance and risk management advice when you need it.
Web Site:


People from the Past
Contact: Karen Mason ,
Tel: 07979 951848/01229 716451

Historic entertainment and education services. Costumed historic figures who bring history to life at special events in your museum, making a day your visitors will always remember.
Web Site: http://Find us on Facebook

Museums & Heritage Show

Museums + Heritage Show & Awards
Tel: 01905 724734

As the UK's leading industry event, The Museums + Heritage Show & Awards on 17 + 18 May 2017 brings together the latest products and services available, all under one roof at one time and is a must do for anyone working in museums, galleries, heritage or other cultural visitor attractions. It's the only sector event which offers free access to an extensive programme of seminars on hot button topics plus the very latest in new technologies, innovations and market insight. 17 + 18 May 2017, West Hall, Olympia, London
Web Site:


ACE (Association for Cultural Enterprises) Convention & Trade Show 2017
Contact: Jill Fenwick,
Tel: 01669 631210

ACE Convention & Trade Show 14/15 March 2017 The UK’s largest heritage retail trade show. Free entry. Over 80 specialist suppliers. Topical seminar programme. Best Product Awards. Network with top UK heritage experts.
Web Site: http://
Martin Fallows
Martin Fallows
Contact: Martin Fallows, Business Development Manager
Centre House
Court Parade Aldridge,
West Midlands
Tel: 01922 472 000

Vennersys, a member of Christie Group plc, has over 25 years’ experience delivering ticketing & EPoS solutions to a variety of leading visitor attractions. UK Based, we strive to provide world class software and service solutions. Venpos Online is a comprehensive e-ecommerce solution which allows visitor attractions to sell tickets, merchandise and capacity limited experiences on the web, 24/7. Venpos Online adopts the look and feel of each customer's website, offering a seamless online experience for their customers. Advance ticket sales allow attractions to schedule staffing requirements and ‘print-at-home’ tickets facilitate fast-track entry even by turnstiles. The system also supports validating the admission tickets or smart phone/tablet tickets via handheld scanners or at the electronic point of sale. A huge variety of ticket types, including wrist bands and souvenir tickets are supported. Detailed sales and admissions reports make analysis of visitor demographics easy and quick, allowing attractions to optimise future offers events. Our solution, Venpos is a powerful multi-channel software suite that enables users to manage all aspects of their operations from admissions to marketing; physical and online. VENPoS modules include but are not limited to: Admissions, GiftAid, Memberships, Campaign and Stock Management
Web Site:

Visitor Analysis

VisiTrak Capacity Management System
Tel: +44 (0) 118 932 4660

Automated visitor counting, reporting and analysis, targets and trends.
Web Site:
AIM Visitor Verdict
Contact: Steve Mills,
Tel: 020 7400 0381

Understand your visitors better. Join the UK’s No. 1 low cost visitor survey and benchmarking service for small and medium visitor attractions. Discover the seven advantages of using VisitorVerdict and join by contacting our website
Web Site:
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